Whyteleafe Surgery - The clinics and other services offered by our doctors surgery

Noticeboard

For extra GP services please see tab on the right #HelpMyNHS.

Local residents can get quick healthcare advice on how to deal with illness or injury by dialling 111, when it’s not a 999 emergency. The service is available 24 hours a day, seven days a week, 365 days a year and is free from landlines and mobiles. Callers can also get information on local health services and advice on illnesses and injuries.

NHS 111 is free and available 24 hours a day, 7 days a week for anyone who needs urgent health advice by dialling 1-1-1.

There also are a range of services that patients with less serious conditions can access, including:

- Pharmacies – for advice on common health problems such as coughs, colds, aches and pains, and how to use your medicines

- GPs – for a wide range of health advice and some minor surgery

- Minor Injuries Unit at Caterham Dene Hospital for people aged 18 and over, open from 9am to 8pm, 7 days a week for:

Cuts and grazes
Sprains and strains
Broken bones (fractures)
Bites and stings
Infected wounds
Eye problems, such as infections or scratches
Sports injuries
Minor burns and scalds

- Mental health – in times of crisis or distress please call: 0300 456 83 42. There is a SMS texting facility for people who are deaf or hard of hearing: 07717 98 90 24

Care.data

Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care.

It is important that the NHS can use this information to plan and improve services for all patients. The NHS would like to link information from all the different places where you receive care, such as your GP, hospital and community service, to help provide a full picture. This will allow the NHS to compare the care you received in one area against the care you received in another, so it can see what has worked best.

Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity can then be used by others, such as researchers and those planning health services, to make sure we provide the best care possible for everyone.

You have a choice. If you are happy for your information to be used in this way you do not have to do anything. If you have any concerns or wish to prevent this from happening, please speak to practice staff or download a copy of the NHS leaflet “How information about you helps us to provide better care”

Clinics & Services

Sexual Health Services

Chlamydia Screening Service

Travel Clinic

Private Minor Surgery

Find...

Practice Nursing

girl_taking_medicine Members of the practice nursing team have different specialist skills and receptionists will be able to advise patients of the most appropriate clinician for their care:

Debbie Russell RGN - Practice Nurse
Yvonne Bennington RN - Practice Nurse
Libby Lawrey - Healthcare Assistant
Karen waterman - Healthcare Assistant
Sharon Tagg - Healthcare Assistant

Appointments should be made for vaccinations (children and adults), travel advice, cervical smears, smoking cessation, blood pressure checks, COPD & asthma clinic, diabetic clinic, heart disease, INR clinics, health checks, ear syringing, dressings and removal of sutures.

Nursing sessions are held at the following times:

Monday	8.30 - 1.30 & 5.30-8.20
Tuesday	8.30 – 1.30 & 4.00-5.00
Wednesday	8.30 - 11.30
Thursday	8.30 - 1.30
Friday	8.30 – 12.00

Contraception and Family Planning

pregnant_19 Advice is given on all forms of contraception including emergency contraception such as the morning after pill. Pre-conceptual advice is also available from the Practice Nurse or GPs.

Cervical Smears

The practice runs a screening programme with automatic recall as appropriate. This test is important for all women aged between 25-64. The test is done by appointment with a Practice Nurse.

Non NHS Services

Special appointments for medical examinations for insurance, driving, sports, employment, etc can be made through the receptionists. A fee is usually charged for these medicals.

Minor Surgery

Removal of moles, cysts, joint/soft tissue injections etc can be arranged by appointment. Please consult the Doctor first.

Surrey Integrated Sexual Health and HIV Services

How to use the service

CNWL Sexual Health Website

To find out about our services and book an appointment please use our website: https://www.sexualhealth.cnwl.nhs.uk/

Central Booking Office telephone number

You can also book an appointment by telephoning 020 3317 5252

Dedicated HIV Telephone booking line

We also have a dedicated telephone number to book HIV appointments which is 020 3317 5100

Emergency/Urgent Services

Emergency Contraception

If you need emergency contraception you can walk into any of the following CNWL Hub Clinics:

Earnsdale Clinic, 2 Whitepost Hill, Redhill, RH1 6BD

If you are under-25 you can also get emergency contraception from Surrey Pharmacies - click this link for a list of Pharmacies: https://www.healthysurrey.org.uk/your-health/sexual-health/emergency-contraception/pharmacies-offering-free-emergency-contraception

PEP (Post Exposure Prophylaxis) for HIV
Post-exposure prophylaxis (PEP) is a treatment that can reduce the risk of HIV infection after contact with the virus
If you need PEP you can walk into any of the following CNWL Hub Clinics:

Buryfields Clinic, 61 Lawn Road, Guildford, GU2 4AX
Earnsdale Clinic, 2 Whitepost Hill, Redhill, RH1 6BD

You can also get PEP by attending an Accident and Emergency Department

Sexual Assault

If you have been sexually assaulted you can visit a specialist centre for advice and to arrange a forensic examination
CNWL does not offer forensic examinations but we can provide emergency contraception, PEP and sexual health screening and treatment
You can walk into any of the following CNWL Hub Clinics:

Buryfields Clinic, 61 Lawn Road, Guildford, GU2 4AX
Earnsdale Clinic, 2 Whitepost Hill, Redhill, RH1 6BD

To get advice and / or arrange a forensic examination at a specialist centre 24 hours a day, 7 days a week, please contact Surrey Sexual Assault Referral Centre (SARC) in Cobham:
- 9:00 am to 5:00 pm, Monday to Friday - telephone 01932 867581 and surrey.sarc@nhs.net
- Out of hours - telephone 0300 130 3038
- Website address- www.surreysolace.org

In an emergency, or if you need to report an assault, please call the police on 999

Surrey Chlamydia Screening Service

Chlamydia testing is available to all sexually active under 25 year olds. Full details about how this service can be accessed are available on the websites below or on

NHS Choices

Chlamydia and Gonorrhoea Screening for under-25s

To order a self-testing kit, complete the online form on our website: https://www.sexualhealth.cnwl.nhs.uk/request-a-self-testing-kit-form/
You can also order by texting the word REACH, followed by your full name, address and date of birth, to 80010
If you prefer to request a kit by telephone please call the Chlamydia Screening Outreach Team on 01483 846421

Travel Vaccinations

flight_and_luggage ****Hepatitis A and Hepatitis B vaccines are currently in very short supply. This is affecting GP surgeries and travel clinics nationally and we may not be able to offer you these vaccinations until stock levels improve****

If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required. There is further information about countries and vaccinations required on the links below

Europe & Russia	North America
Central America	South America
Caribbean	Africa
Middle East	Central Asia
East Asia	Australasia and Pacific

It is important to make this initial appointment as early as possible - at least 8 weeks before you travel - as a second appointment may be required with the practice nurse to actually receive the vaccinations. These vaccines may have to be ordered if they are not a stock vaccine. Your second appointment needs to be at least 2 weeks before you travel to allow the vaccines to work. Appointments with a suitably qualified practitioner are limited at present and you are asked to notify us of your travel plans as early as possible.

Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.

Travel Health Questionnaire

To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.

Travel Questionnaire