CLOSURE 30 August 2018
The surgery will be closed from 12pm on Thursday 30 August 2018 to enable all staff to attend a training session.
If you require urgent medical attention on that afternoon please telephone our Out of Hours Service - 0300 555 5252. This is a confidential service for health information when medical help is needed but not a 999 emergency. Calls are handled by a team of trained health advisors supported by clinicians. If the emergency is life threatening please call 999.
GP Services at Caterham Dene are changing from 3 April 2018
From 3 April you will only be able to see a GP at Caterham Dene by making an appointment in advance which we can book for you. GP services will be available at the Dene as follows
Monday to Friday 4pm - 8pm
Saturday and Sunday 8am-8pm
The minor injuries unit remains a walk-in service.
New Messaging Service
Our text messaging service is changing. If you book an appointment more than a week in advance you will now NOT get a confirmation straight away but it will be sent one week before the appointments and a reminder message will now be sent the day before.
We can also send more detailed message to smartphones if you download the app 'MJOG Messenger' by visiting http://www.mjog.com/messenger or download on the App Store or get it on Google Play.
If you wish to opt out of the service please contact reception.
National Diabetes Audit
The practice will be taking part n this important audit in June - for more information please click this link NAtional Diabetes Audit June 17.
On-line appointment booking - please register with photo ID at reception
Following requests from patients during our last patient survey, blood tests, INR monitoring and a limited number of GP appointments can now be booked on-line. To use the service you are required to bring photographic ID (for example a passport or photo driving licence) and proof of where you live in to reception. A full list of acceptable ID is available on request. You will then be issued with a letter which includes log-in details. Repeat medication can also be ordered via the new software.
Collection of Prescriptions on Behalf of Someone Else
We have been advised that due to confidentiality issues repeat prescriptions for a friend or relative can in future only be collected from the GP surgery if the patient has given explicit consent to the practice for the person to collect the prescription. Confirmation of the patient’s name, address and Date of Birth will be required at the time of collection.
Accessible Information Standard
If you would like to receive information from us in an alternative format eg large print or easy read, or if you need help communicating with us, for example because you use British Sign Language, please let us know.
Please let us know if you wish to receive appointment reminders
NHS Information Sharing
Please use the tab on the right to access a message from NHS England regarding the General Practice Extraction Service
East Surrey CCG Autumn Newsletter
Please click the link below
Your Health Matters