Whyteleafe Surgery has recently formed a patient group which meets during evenings on a regular basis at the practice.  The group is to be known as the Whyteleafe Patient Forum and aims to provide a patient perspective to inform the running and future of the practice.  

Current members of the group are:

      Mr Richard Allen

      Mrs Susan Cornish (Chairman)

      Mrs Wendy Denne

      Mr Gordon Frost

      Mrs Neila Gibson

      Mr Cornelius Latham

      Mr Tony Lidbury

      Mr Ronald Shrieve

      Miss Apollonia Koukios

The group would be pleased to receive comments from patients and these should be delivered via reception marked for the attention of the Patient Forum.  Alternatively messages can be delivered via the comments section on this website and these will be forwarded to the Chairman, Mrs Susan Cornish.

 

The next meeting of the Forum is on Wednesday 20 June 2012 at 7.00pm

 

Patient Reference Group

We would like to hear from patients across all age groups and with a wide range of views and backgrounds.  We have therefore also set up a Patient Reference Group consisting of patients who are willing to be actively consulted by email to provide constructive feedback and suggestions.

If you would be interested in joining either of these groups we would be pleased to hear from you – please contact the practice manager for further information.

 

The report below is being published as part of the directed enhanced service.  A copy of the report is also available on the main notice board at the practice

Patient Participation Group Report 2011-12

 

The results of the patient survey conducted between 6 February 2012 and 17 February 2012 are shown below.  Individual comments have been excluded from the report but have been circulated to members of Whytleafe Patient Forum and the email Patient Reference Group.  If you would like to join either of these groups we would be pleased to hear from you.

Scored_Questionnaire_V2.pdf

 

 

 

Please find below links to the Minutes of Patient Forum meetings.  Minutes of the last meeting held on 7th March 2012 have not yet been agreed and will be published on the site at a later date.

Minutes_-_11_Jan_2012.doc

Minutes_-_16_November_2011.doc

Minutes_-_5_October_2011.doc

Whyteleafe  Patients’ Forum

Terms of Reference:

1.  Enable  patients to influence the organisation of their care

2.  Act as a sounding board and a planning tool by being consulted by the practice on provision and service development

3.  Influence the provision of local primary & secondary health care  and social care

4.  Monitor services e.g. hospital discharge and subsequent local support

5.  Health education: promote preventative medicine by encouraging and supporting practice activities

6.  Give feedback to NHS Trusts on consultations

7.  Support liaison between the practice and relevant local bodies e.g. ESyDoc, PCT, local practices, Help the Aged, Mencap

8.  Organise and annually review patients’ feedback  

9.  Publicise links for patients with specific needs, either to join existing preventative/support groups or to form them where appropriate

 

This Forum welcomes patients to participate in its meetings

Comments and suggestions from patients are welcome at any time and should be addressed to the Chairman, via the practice.

Clinical matters or complaints should be addressed in the usual way to the practice.

Whyteleafe Patients’ Forum will make recommendations and has no executive responsibility.

Contact the Patient Group with your feedback, suggestion, comment or question. Please do not use this form for complaints - these should always be directed to the Practice Manager

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